About Us - The My Liberty Story
Long before the COVID pandemic made ordering online a larger part of our lives, the people behind My Liberty were solving concerns about convenience, smart buying and time-saving for those dealing with incontinence.
Our online My Liberty store opened in 2015 with a commitment to create an easy and dignified path to buying quality incontinence products without embarrassment.
We wanted our customers armed with the best possible information to make decisions. Afterall - these products are not cheap!
Shopping made easy
We buy in bulk and for the most part, sell by the case. This saves our customers money. We have one price for shipping, regardless of how much you buy.
We take research seriously
Taking the mystery out of what works for you, your father, mother, husband, wife or child takes work on our end.
We've created free guides and curated product collections to help navigate purchases for men, for older kids with sizing issues, for parents with bed wetting concerns and for those with children with special needs.
My Liberty staff digs deep to compare products and best value because the manufacturers would prefer that we didn't.
We do the homework so that our customers have simpler and better informed choices to make.
We find the best brands
We sell several brands that are proven in Canadian markets. We have great relationships with suppliers to keep the products you prefer in stock and keep our prices competitive.
Our range of incontinence protection products - disposable adult briefs (diapers), underwear (pull ups), and pads to swimwear solutions, bed or chair pads and skin care cleansing cloths - with the range of sizes we carry make My Liberty a reliable resource.
We believe in the best customer service
We are not Amazon, eBay or Walmart. Buying from My Liberty is more than a transaction. We are real, live people answering the phone and live online with you. Not a one bot.
Our advice is genuine and based on caring that you get the best experience and the best products.
Incontinence affects most of us
We left our shyness at the door. We are here to answer your questions, support you and to help get the best solution for today's situation. Contact us - we'd love to help.